There have been many studies on how non-verbal behaviour (body language such as facial expressions, gestures etc) impact communication.
Today, there is a strong school of thought that, when we communicate, people pay attention to our words and actions as follows:
Is this true?
If this is true, it means that a staggering 93% of what people take from our communication is non-verbal.
If it’s important to you to give a good impression when you are addressing others, have a listen to the podcast for some tips.