f you sometimes feel as though you are talking a different language to your staff or customers, relax. You probably are!

If you want to know how to see eye-to eye, to sing from the same hymn sheet or to simply pull together in the same direction, our Influencing Skills course could be for you.

What are the benefits?

Previous participants in our Influencing Skills courses have discovered the following benefits:

• Techniques for truly effective communication
• Higher levels of sales
• Improved listening and questioning skills
• Negotiating with confidence
• Killing off the competition!